A 12 hour notice is required for any changes or cancellations for any scheduled appointment. A charge of 100% of the value of the scheduled service will be due.

Late Arrivals:

Appointments will be held up to 10 minutes past the actual scheduled time, after which,
the session will be considered a no show. The client will be responsible for the total value of the missed appointment. Appointment time may also be reduced.

Gift Certificates:

Are available for purchase all year long and once purchased, are non refundable. Please note that they have a 6 month expiration date.


Packages are defined as multiple treatments bundled together at a reduced savings. Packages can be redeemed all at once OR broken up into multiple visits (which is recommended). Please note that they have a 6 month expiration date. As a courtesy, a 2 month extension will be given for all packages not completed but have been started on or before the written expiration date.

Proper Behavior:

Immoral behavior or sexual misconduct is never tolerated. We adhere to the highest level of professionalism and respectful behavior as predetermined by NYS, NCBTMB, and AMTA.

Our Boutique:

All sales are final and items are non-refundable. A $2.00 surcharge will be added for all boutique items paid by credit or ATM cards.